Description
This module provides a foundational understanding of Strategic Meetings Management (SMM), including its definition, value, and connection to the travel industry. Learners will explore the essential components of a successful SMM program, the skills required to implement it, and current industry trends that influence strategy and planning. The module also emphasizes aligning the program with brand identity and leveraging available resources.
Special thanks to our collaborators:
Stephanie McNamara - Cvent
Julie Haddix - Cvent
Brenda Davis - International SOS & Meetings & Events Committee
Gem Bassett - Curated by Gem & Meetings & Events Committee
This course has been made possible by:
Objectives
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Define Strategic Meetings Management (SMM) and explain its connection to the travel industry.
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Identify key value drivers and critical success factors of an effective SMM program.
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Recognize common challenges and essential skills for implementing an SMM strategy.
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Analyze industry trends and align SMM initiatives with brand identity and organizational culture.
Learning credits
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