Accessibility By Design: Best Practices to Advance Inclusive Business Travel

As the future of business travel evolves, accessibility and inclusion are no longer optional—they are essential. This session will equip travel procurement professionals with practical knowledge and actionable best practices to ensure their travel programs are inclusive and accessible to all employees, including travelers with visible and invisible disabilities, neurodiverse individuals, and those with temporary impairments. Through real-world examples and program design strategies, attendees will learn how to embed accessibility into every stage of the travel procurement process—from sourcing and RFPs to policy creation, traveler support, and post-trip feedback. 

This session was held during Convention 2025 in Denver, CO.